Frequently Asked Questions

Have questions? We’ve got answers. Explore our most frequently asked topics below.

FAQ

General Question

Find answers to the most common inquiries about our property management services and rental process.

Yes, owners will be notified as soon as a resident has decided to not renew a lease. Our team will do an analysis to determine a new listing price and then will inform the owner prior to listing the unit. If the owner is in agreement, the leasing team will move forward with listing the unit. Once a qualified renter has applied, met the qualifications and signed a leased, the owner will be notified of the new resident.

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Facilities Question

Owners and residents can review our Move Out Procedures document. This document provides guidelines to residents as they prepare to move out of their current unit. Included in the document is information on how security deposits are processed and how we determine deductions.

Payment Question

If a unit turnover will cost $500 or more, property owners will be notified with our team’s recommendations and a quote for the work. Once approved, if a property reserve is not in place, a payment request will be made to the owner prior to beginning the turnover work.

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One of Los Angeles’ premiere property management companies and is responsible for the improvement and ongoing profitability of hundreds of apartment and retail/commercial units

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